Shinji Enoki
Shinji Enoki (榎真治) is a member of the LibreOffice Japanese Team and The Document Foundation, where he also serves on the Membership Committee. He focuses on organizing events and community activities and occasionally contributes to QA efforts.
He is also involved in various open source and open data communities. His roles include staff member of the Wikimedians of Japan User Group, organizing member of the Nextcloud Japan community, and volunteer staff for the Japan UNIX Society and KANSAI OPEN SOURCE. He is also a casual mapper on OpenStreetMap, among other activities.
He works as a freelancer and is developing a LibreOffice support business in Japan.
Session
In open-source software (OSS), it is important to maintain and improve quality even with limited development resources, in order to meet the needs of users from different languages and cultures.
This presentation will cover the bugs and issues faced by CJK and Japanese users of LibreOffice and the community-driven efforts to improve quality. The focus will be on the strategies for collecting, organizing, sharing, and delivering user feedback to the development team.
For example, we will discuss how to collect reports using forums, classify them based on reproducibility and impact, visualize them through QA blogs, and bridge linguistic and cultural gaps by translating and summarizing for the development team. These are practical approaches that can be used even with limited resources.
Through examples of LibreOffice's overall testing strategy and community-driven quality improvements, this talk will offer insights for those interested in how OSS handles internationalization and addresses regional challenges, with tips that can be applied to other projects.